Mobile internet improves quality of life: Telenor Survey

Mobile internet guarantees quality of life and digital inclusion. This information was highlighted in an investigation by Telenor Asia. On Tuesday, Grameenphone published the results of an investigation into a hotel in the capital.  Telenor Asia recently conducted a survey of 8,000 mobile internet users in eight Asian countries. The survey was conducted in Bangladesh, Indonesia, Malaysia, Pakistan, Philippines, Singapore, Thailand, and Vietnam in South and Southeast Asia on the occasion of Telenor’s 25th anniversary. The results of this survey, titled ‘Digital Lives Decoded’, highlight five factors as important influencers in the use of digital technology.

According to the survey, most people want to live an “always-on” life. 91% of respondents in Bangladesh believe that their lifestyle has improved through the use of mobile phones. Overall, women are ahead in this area. The quality of life in this region has improved considerably. 52% of men and 63% of women responded positively. In addition, 59% of women and 50% of men believe that their quality of life has improved due to mobile phones in Bangladesh.

Grameenphone Chairman and Telenor Asia Director Jurgen C. delivered a keynote address at the event. Arentz Rostrap. In his keynote address, he highlighted how connectivity is linked to key trends to ensure greater economic opportunities for users, access to daily amenities and essential services. A panel discussion took place after the valedictorian’s speech. Yasir Azman, Managing Director of Grameenphone, Van Nuyen, UNDP Deputy Resident Representative in Bangladesh, and Senjuti Saha, Director and Scientist of the Child Health Research Foundation, discussed the findings from a Bangladesh perspective. Grameenphone’s Chief Commercial Officer, Dr. Asif Naimur Rashid, moderated the panel discussion.

President of Grameenphone and Director of Telenor Asia Jurgen C. Arentz Rostrup said that in many cases mobile devices create distance between people, discourage them from their environment and damage relationships and communication skills. But this study suggests otherwise. Mobile data usage in Asian countries has more than doubled compared to the pre-pandemic period, forcing us to rethink how we communicate at home. Understanding this gap is important for policy makers, businesses and individuals. This survey highlights where the digital divide lies. The findings of this study will contribute to bridging the digital divide.

Yasir Azman, CEO of Grameenphone, said, “Empowering society is Grameenphone’s primary goal. Grameenphone has worked tirelessly for 25 years to reduce digital inequalities through connectivity. I am very happy that mobile technology is playing an important role in education, healthcare, and financial services through our efforts; Links between urban and rural areas have been established. We have also been able to deliver on our mission to achieve a poverty-free, knowledge-based and empowered economy through a digitally skilled and globally competitive workforce.

Life at the touch of a finger – always on!

Almost all survey respondents said they keep their phone with them for a long time during the day, with one in five saying they never go without. However, around 71% of Bangladeshi respondents believe they maintain a sufficient balance in the use of technology. 91% of users in Bangladesh use their phones at least half of the day. On the other hand, 20% of respondents said they always use their phones.

73% of Bangladeshis say their mobile usage will increase over the next 12-24 months, and the country’s digital transformation has shown no signs of slowing down over the past two years.

Bangladeshis are more concerned with keeping up with the digital lifestyle

Eighty-five percent of respondents in the region are concerned about developing the skills needed to keep pace with technological change. 97% of Bangladeshis surveyed are worried about this. This concern is even more pronounced among younger respondents – with 68% of Gen G respondents and 69% of Gen Y respondents expressing the greatest concern.

Lack of trust in the digital domain

There are also concerns about the privacy and security of mobile devices in the region (97% of Bangladeshi respondents). Baby boomers in Bangladesh have the highest rate (71%) of admitting significant improvements in the meaning of life through the use of mobile phones. They are also the most concerned (89%) about the privacy and security risks associated with this use. Elsewhere in the region, Gen G and Millennial respondents said they were concerned about the privacy of personal information and online safety.

The growing role of mobile in sustainable living

The topic of sustainable living is becoming increasingly important in modern times. Surveys show that people are optimistic about the potential of mobile technology as an enabler of more sustainable living. 74% of Bangladeshis surveyed believe that digital access is very beneficial for an eco-friendly lifestyle. Sixty-nine percent of Bangladeshi respondents felt that saving paper, waste, and electricity and simplifying communications would provide the greatest benefits (74 percent).

Mobile technology bridges the digital divide

The survey also mentions the greater possibility of mobile use. Respondents believe that mobile connectivity can play an important role in promoting inclusion. Mobile connectivity facilitates access to essential services such as education (64%) and healthcare (55%) for the general public.

More women than men believe that mobile connectivity has improved their employment and income opportunities. It has also helped them achieve greater efficiency and productivity in their daily lives.

Jorgen C. Mobile connectivity has become more important in our daily lives, said Arentz Rostrup. But a lack of the right skills and awareness — like failing to identify security and privacy issues or being disconnected — can limit opportunities for our health, economy, and jobs.

He said we need to know what our gaps are in the digital sector and how to fill those gaps. We also need to know the carbon footprint of our online activities. Because we’re working together to build a future where mobile connectivity is sustainable and empowering for everyone.

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